Archive for February, 2012
Posted on February 28th, 2012 at 10:50 am by Dirk Visser
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Theme: Careers | Tags: Accenture, ICA, YPY 2012
Accenture gives great value to talent development. Therefore, Accenture decided to participate in the Young Professional of the Year (YPY) initiative of the Intercompany Association (ICA) where several young professionals compete for the title of ‘Young Professional of the Year 2012’.
To select the Accenture Young Professional of the Year our first step was to Read more…

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Posted on February 24th, 2012 at 12:11 pm by Laurence van der Sande
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Theme: Analytics, Careers | Tags:
Uit een onderzoek, uitgevoerd door Accenture, blijkt dat 40 procent van de beslissingen van bedrijven gedaan wordt op basis van ‘gut feeling’ (onderbuikgevoel). Dat is best een opmerkelijk getal, aangezien dit ook om beslissingen gaat waarin grote bedragen een rol spelen, en/of om beslissingen die een bepaalde significante koers bepalen!
Het besef bij onze klanten groeit echter steeds meer dat Read more…

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Posted on February 16th, 2012 at 1:08 pm by Tom van der Spek
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Theme: Analytics, Business Transformation, Latest Post | Tags: Analytics, Big Data, Business Intelligence, Data Architecture, Data Management, Financial Services, Information technology
The overwhelming amounts of data organizations face today is not limited to what resides in their collective data centers; it also includes external and largely unstructured data found in e-mails, blogs, and more—much of it generated by third parties.
Turning that wealth of data into usable benchmarks for sound business decisions is a real challenge. Part of the problem is that many organizations are struggling to manage information that extends far beyond the structured data in their data centers. Despite major investments in business intelligence (BI) tools over the last decade, many organizations still make decisions in ad hoc ways and struggle to master analytics.
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Posted on February 9th, 2012 at 5:09 pm by Jan Willem van den Bremen
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Theme: Business Transformation, Latest Post | Tags: Biofuel Hub, Biofuel Supply Chain, Biofuels, Fossil Fuels, Hydrogen, Port of Rotterdam, Renewable Energy Directive, Richard Lamb
On January 24th Accenture organized the first Biofuel Round Table titled “From Harbor to Hub: Port integration in the Biofuel Supply Chain” in order to discuss and gain more insight into the ideas, challenges and possibilities to integrate the Port of Rotterdam (and harbors in general) into the Biofuel Supply Chain. With 27 attendees representing 20 organizations including Vopak, Shell and Argos the Round Table started with a welcoming note and introduction by ‘trendwatcher’ –and moderator of the evening– Richard Lamb in the Sky Room of the SS Rotterdam.
The Round Table was organized to provide a comprehensive overview of the Biofuel supply chain, determine how this chain develops based on influences of macro-economic environment and analysed the role of ports in this chain. To fuel the discussion among the audience there was room for discussion with individual statements for each theme after the sessions.
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Posted on February 6th, 2012 at 4:50 pm by Dirk Visser
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Theme: Careers | Tags:
ICA (InterCompany Association) is het grootste netwerk van hoogopgeleide Young Professionals in Nederland. ICA vertegenwoordigt ruim 45 bedrijfsjongerenverenigingen van top werkgevers uit Nederland. Accenture is ook aangesloten bij ICA. ICA organiseert regelmatig events met onderwerpen zoals het nieuwe werken of sessie over nieuwe technologieën . Afgelopen week was er een event over personal branding.
Je hoort het steeds vaker, maar wat is het nou eigenlijk? Is het nodig? Read more…

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Posted on February 3rd, 2012 at 1:04 pm by Angela Gordon
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Theme: High Performance Business, Latest Post, Marketing, Open leadership | Tags: customer expectations, customer experience, customer loyalty, customer needs, Customer Service, Differentiated Service Strategy; customer service; workforce; digital interaction, Social Media
The thing about passion is that it is catchy…the energy it gives rubs off onto others. A colleague of mine had a recent ‘service experience’ and wanted to share it with me and I would like to share it with all of you. I would like to introduce you to Lucinde Klop (@Lucinde_K ) – another passionate customer service consultant from Accenture – and this is her service experience.
Selecting a new health insurance plan has been on my ‘to do list’ for a couple of weeks. I was not looking forward to this task, as I was expecting my only choice was between marginal differences in monthly payments and reimbursements. However, when I finally got to it, I was highly surprised! Not only could I choose from monthly payment options, but I could also choose between various levels of service defined per insurance package.
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