Recently, Accenture’s research report “Trends in Shared Services: Unlocking the full potential” confirms that shared services organizations are enjoying the benefits of cost savings, efficiencies and better service. But the shared services model continues to evolve. One of the main outcomes is that “the gap between what is and what can be will continue to be bridged by the innovative spirit of pioneering shared services leaders”. With this knowledge it is key to have insights in the developments and challenges of Shared Services professionals.
Since December 2009 Finance & Enterprise Performance and Talent & Organisation facilitate the Dutch Shared Services Forum twice a year. During these events structural Shared Service challenges are discussed by Shared Services professionals and Accenture representatives. Although the focus of the event is on HR and Finance, Shared Services Directors from all functions in the Netherlands and Belgium are welcome. By discussing structural challenges, the participating members share knowledge and experience to help each other take Shared Services to the next level.
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With the determination to inspire, foundation 
