The dramatic growth of Accenture’s outsourcing business involved internal cultural issues particularly concerning hiring and training a much more diversified workforce. “We’ve done the right thing by creating separate workforces and trying to engineer each of them differently to recognize and be relevant to the men and women who chose to work here,” Green said. “What’s before us now is how we rationalize that and bring us all together on one common agenda.” Accenture’s leadership focused on making up for ground lost during the recession. “On the one hand we did what we had to do to be good stewards of our business. “But we lost something in the area of skills, by reducing training budgets, and in personal connections and networking.”

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