Posts Tagged ‘corporate citizenship’

2011 ends with a bang: my ‘mini-wow’ experience

As the end of 2011 approachs it time to take a moment to look back at all it has brought and all it has become.  What a disappointment.  Now I am not trying to be the grinch that stole away the happy holiday feeling but lets’ face it folks, no one really surprised us this year?!

I opened the 2011 year with a positive post about customer service and a challenge question as to whether this would be the year that companies would make the difference or if they would continue to kick-back and let customers scream at the door.  As a law abiding Netherlands consumer let me just say I have lost my voice a few times this year.  But has all been lost?  Can our little Dutch customer service economy be saved?  I still really believe so and am awaiting to meet the individuals with the ‘doorzettingsvermogen’ to change the game. Oh where oh where can they be….?

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How a Dutch recruiting event ended up in Zambia

Sharing our skills and knowledge with NGO’s, foundations and donor organizations to increase their impact on society is the heart of Accenture’s Corporate Citizenship program. By investing time and skills for one day up to a year as a part of their career, our employees get the chance to broaden their horizon while contributing to society. For this project 2 Accenture consultants and 180 Dutch students invested their time in supporting Plan with a challenge in their daily operations in Zambia.

The combination of Accenture’s challenge to recruit Beta students and invest time and skills to support Plan to reach their target is a great example of how Corporate Citizenship becomes part of our DNA. The principles of corporate social responsibility are fundamental to our character and the way we run our business. With this approach we help charities and non-profit organizations reach their goals, in the same manner as we help regular clients in achieving high performance.

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Is this ‘sustainability’ in 2011….?

In the kick-off entry of my blog at the start of the year I promised to ‘share’ my customer experiences…the ‘good ones’ and the ‘not so good ones’.  This week I had what I like to call a “what are they doing…?” moment which falls under the category of ‘not so good ones’.

I received, via the snail mail, a letter from my internet service provider; an organization that has access to my email address.  This organization sent me a letter to inform me that the price of my monthly fee would be increasing by €0,05. After reading the letter twice, I concluded that I was reading it correctly and that this was actually happening. Read more…

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WOUGNET update

With reference to the blog posted by Tamarah Krant on September 6th this is an update of our project at WOUGNET. Written by Karlijn van Lammeren.

As we speak, we have already arrived safely back home. We have been working at the Accenture office for a few days already and have been communicating since with our colleagues in Kampala via Skype and mail.

Next to the amazing, beautiful, inspiring experiences as Tamarah shared with us about the Ugandan life, I will elaborate on our work at the WOUGNET office in Kampala. Read more…

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Accenture & Wougnet, Uganda

On September 1st, after two weeks of preparations, Accenture colleagues Karlijn van Lammeren, Peter Wegbrands, Hans Dorrestijn and me left for Kampala, the capital of Uganda, where we will be working on a collaboration initiative between the Women of Uganda Network (WOUGNET), Hivos and Accenture.

What is this project really about?

As a freshly started analyst at Accenture I was eager and set to start on a first Health & Public Service project. Then I received a call about a Corporate Citizenship project in Uganda.

Read more on this blog about our team’s experiences working in Uganda, which, believe me, is an amazing adventure! Read more…

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