On the 26th of May the Accenture CRM Service Transformation Team is hosting, in conjunction with TeleTrain, a customer service seminar centered around the ongoing discussion of: How does Social Media impact my service organization? In order to address this question the seminar has been designed to provide interesting inputs and discussions from the organization as well as the customer perspective.
To ensure a mixture of: inspiring success stories, discussions about trends, the ‘what not to do’, and how technology is needed to ensure success, the following group of diverse speakers has been arranged: Read more…
Loading ...
