Accenture’s yearly High Performance IT research for this year’s program, involved the assessment by the most senior IT executives in 226 of the world’s largest private- and public-sector organizations.
In an interview with Accenture Netherlands director technology, Bas Telgenkamp, the results were summed up. “Our research inidicates that CIOs of High Performance IT organizations are involved directly with the business output and that they tune their activitites to the current and future business demands of the entire organization. They have succesfully phased out their legacy systems and are embracing new technologies. The push for the right balance between cost optimalization and budget availability, knowledge and resources is an important condition for growth.” For more on the High Performance IT research study, have a look at the video below:
For the research, Accenture used more than 150 proprietary indicators of high performance across 9 core IT capabilities, ranging from application architecture to workforce management. What do High Performers do well? Our findings show that these organizations:
* have web-enabled 42% more of their customer interactions and 93% more of their suppliers interactions,
* are 44% more likely to recognize the strategic role IT plays in customer satisfaction,
* are eight times more likely to consistently measure the benefits realized from strategic IT initiatives,
* spend 29% more annually on developing and implementing new applications rather than on maintaining existing ones and
* are twice as likely to view workforce performance as a priority.
You can download the full report on the Accenture.com HPIT research page.
For an entire transcript of the press release and interview with Bas Telgenkamp, visit the Accenture Netherlands Newsroom




















































